Responsible Gameplay Policy
Sidepot Responsible Social Gaming
Sidepot is fully committed to promoting responsible social gaming as a policy of customer care and social responsibility. We aim to provide the most fun, social, and
rewarding experience possible while taking appropriate measures to ensure this is done responsibly and in a way that fosters customer protection.
We believe it is our responsibility to our customers to ensure that you enjoy your experience using our products, while remaining fully aware of the potential risks that can be
associated with social gaming if you don’t take the necessary safeguards to manage your play.
To ensure that you continue to enjoy safe and manageable play, we fully support responsible social gaming and have put measures in place to assist players who wish to
manage their play, and we reserve the right to activate these measures unilaterally if, in our sole discretion, we consider them necessary.
1. KEEPING TRACK OF YOUR PLAY
1.1. Playing social games should be treated as a fun pastime. Here are some tips to help you manage your social gaming:
Keep it fun
1.2. Playing social games is a form of entertainment, but they should be played in moderation and not to escape reality or for the purpose of generating income through
winning prizes.
1.3. Play social games in the right frame of mind and avoid playing if you are under the influence of alcohol or drugs.
Don’t spend above your means
1.4. Set a budget for your entertainment and stick to it. Only purchase Gold Coins if you can afford to do so. You can always claim Gold Coins to play for free and play
with Sweeps via the alternative methods of entry (see our Sweepstakes Rules).
1.5. Strictly manage your budget and don’t chase losses.
Keep track of your playing time
1.6. We’re happy you’ve chosen Sidepot, and we hope that you can continue to enjoy playing, but don’t let social gaming take up too much of your time. Just like going to a
live sporting event or movie theater, Sidepot exists to provide entertainment.
Make use of our gaming management tools
1.7. If you need some time out to cool-off or exclude yourself from the Sidepot platform for a longer period of time, you can follow the steps in section 2.
1.8. If you think you may be gaming too often, review the self-assessment questions in section 3 below.
2. STAYING IN CONTROL
2.1. We encourage our customers to socially game responsibly, so we offer a variety of responsible social gaming features.
Session Reminders
2.2. Sidepot can assist you to play responsibly by operating a Session Reminder each hour.
2.3. The Session Reminder:
3a. suspends play and indicates how long you have been playing.
3b. displays your Gold Coin and Sweeps played since logging in; and
3c. allows you to end the session or continue playing.
Set Daily, Weekly, and/or Monthly Limits
2.4. The daily, weekly, and/or monthly limits function provides you with options to pre-set:
4a. how many Gold Coins you can purchase each day, each week, and/or each month.
4b. the amount of Gold Coins and/or Sweeps you play each day, each week, and/or each month.
4c. how much time you spend playing each day, each week, and/or each month; and/or
4d. the maximum amount of Gold Coins and/or Sweeps you will allow yourself to play each day, each week, and/or each month.
2.5. We will respond accordingly and do our best to efficiently apply your requested limits or send you a follow up response if further clarification is needed. If after this you
find that the limits have not taken effect, it is your responsibility to please inform us immediately.
2.6. You can change or revoke the limits you have set by sending us a request by selecting the “Contact Us” link on the platform and stating your intention to charge or
revoke the previously imposed limits. However, limits cannot not be changed or revoked until the conclusion of the selected limitation period.
Cool-Off Periods
2.7. If you need to take a break from the Sidepot platform, you can select a cool-off period of 1 day, 7 days, or 30 days.
2.8. To take a break, once you have signed in, select the “Contact Us” link, enter your email address, and send us a message indicating you would like to cool-off for a period
of 1 day, 7 days, or 30 days.
2.9. Cool-off periods expire at the conclusion of the selected period and cannot be shortened in duration.
2.10. During your cool-off period you will not have access to your Sidepot account. This means you will not be able to login, make purchases, or make picks. If you require
access to your Sidepot account history and information you will need to email Customer Support.
Self-Exclusion